Not happy.

I called to passport services, and got news I was not ready to hear. I was told that they have not even started revewing Reginas passport case. WHF??? Last week, when I called them, I was told it is in LA and it will be ready by today. When I confronted them about the info I was told last week, I was told that well, everybody makes mistakes..... I better not get my hopes up- they emailed to LA passport services with URGENT matter, but they also did it last week, and 2 weeks before that. So I do not think that URGENT matter much for them. Oh, well, seems like we will celebrate our christmas with palm trees and hormone treated foods instead traditional estonian christmas food....